Wongnai Merchant App (WMA) APK: The Best Way to Connect with Customers and Grow Your Business

Wongnai Merchant App (WMA): A Powerful Tool for Restaurant Owners

If you are a restaurant owner in Thailand, you might have heard of Wongnai and LINE MAN, two of the most popular platforms for food delivery and review in the country. But did you know that there is an app that combines the best of both worlds and allows you to manage your restaurant information, reviews, and orders with ease? That app is called Wongnai Merchant App (WMA), and in this article, we will tell you everything you need to know about it. What is Wongnai Merchant App (WMA)?

A brief introduction to Wongnai and LINE MAN

Wongnai is Thailand's number one review application, with over 10 million users and more than 400,000 restaurants listed on its platform. Users can search for restaurants, cafes, bars, street food, and more based on their location, preferences, ratings, and reviews. They can also order food delivery from selected restaurants through Wongnai's partnership with LINE MAN, a leading on-demand delivery service provider in Thailand. LINE MAN is a service that allows users to order anything they want, from food, groceries, parcels, documents, to laundry, massage, and more. Users can choose from over 100,000 merchants and service providers on LINE MAN's platform, and enjoy fast and convenient delivery within an hour. LINE MAN is integrated with LINE, the most popular messaging app in Thailand, which has over 44 million users. The features and benefits of WMA

Wongnai Merchant App (WMA) is an app that empowers restaurant owners with the ability to manage all restaurant information, see and reply to customer reviews, and most importantly, take delivery orders from LINE MAN and Wongnai users with minimal effort. Moreover, WMA also provides a Customer Relationship Management (CRM) feature that allows restaurant owners to increase brand loyalty and retain customer base by using phone numbers. Some of the features and benefits of WMA are: - Manage your restaurant information, such as name, address, phone number, opening hours, photos, menu items, prices, promotions, etc. - See and reply to customer reviews on Wongnai and LINE MAN platforms. - Accept and manage delivery orders from LINE MAN and Wongnai users. You can see the order details, status, payment method, customer information, delivery location, etc. - Use the CRM feature to send personalized messages, coupons, or surveys to your customers by using their phone numbers. You can also see their order history, preferences, feedbacks, etc. - Get access to analytics and reports on your restaurant performance, such as sales volume, revenue, customer satisfaction rate, etc. By using WMA, you can take advantage of Wongnai and LINE MAN's large user base, which currently sums up to over 13 million people and counting. You can also increase your exposure, reputation, and revenue through food delivery services, customer reviews, and CRM activities. How to download and install WMA on Android devices?

The requirements and steps for downloading WMA from Google Play Store

To download WMA from Google Play Store, you need an Android device that runs on Android 7.0 or higher, and has at least 142 MB of free storage space. You also need a Google account to access the Google Play Store. The steps for downloading WMA from Google Play Store are: - Open the Google Play Store app on your Android device. - Search for - Type "Wongnai Merchant App" or "WMA" in the search bar and tap on the app icon. - Tap on the "Install" button and wait for the app to download and install on your device. - Tap on the "Open" button to launch the app and start using it. The alternative way of downloading WMA from APKCombo

If you cannot access the Google Play Store or prefer to download the app from another source, you can also download WMA from APKCombo, a website that provides APK files for various Android apps. APK files are the installation files for Android apps that can be downloaded and installed manually on your device. To download WMA from APKCombo, you need an Android device that runs on Android 7.0 or higher, and has at least 142 MB of free storage space. You also need to enable the "Unknown sources" option on your device settings to allow the installation of apps from sources other than the Google Play Store. The steps for downloading WMA from APKCombo are: - Open a web browser on your Android device and go to - Scroll down and tap on the "Download APK" button under the latest version of the app. - Wait for the APK file to download on your device. - Locate the downloaded APK file on your device's file manager and tap on it. - Tap on the "Install" button and wait for the app to install on your device. - Tap on the "Open" button to launch the app and start using it. How to use WMA to manage your restaurant information, reviews, and orders?

How to sign up and log in to WMA

To use WMA, you need to sign up for a Wongnai Merchant account and log in to the app with your credentials. You can sign up for a Wongnai Merchant account either through the app or through the website The steps for signing up and logging in to WMA are: - Open the WMA app on your Android device or go to on a web browser. - Tap on the "Sign up" button if you don't have an account yet, or tap on the "Log in" button if you already have an account. - Fill in your restaurant name, phone number, email address, password, and other required information. You can also choose to sign up with your Facebook or Google account. - Agree to the terms and conditions and tap on the "Create account" button. - Verify your phone number by entering the OTP code sent to you via SMS. - Log in to your Wongnai Merchant account with your email address and password, or with your Facebook or Google account. How to edit your restaurant profile and menu

Once you log in to WMA, you can edit your restaurant profile and menu by following these steps: - Tap on the "Profile" icon at the bottom right corner of the app screen. - Tap on the "Edit" button at the top right corner of the profile screen. - Edit your restaurant information, such as name, address, phone number, opening hours, photos, etc. You can also add or remove categories, cuisines, features, payment methods, etc. that describe your restaurant. - Tap on the "Save" button at the top right corner of the profile screen when you are done editing. - To edit your menu, tap on the "Menu" icon at the bottom left corner of the app screen. - Tap on the "+" button at the top right corner of the menu screen to add a new menu item. You can also tap on an existing menu item to edit or delete it. - Fill in the menu item name, price, description, photo, category, etc. You can also add or remove options, modifiers, toppings, etc. that customize your menu item. - Tap on the "Save" button at the top right corner of the menu screen when you are done editing. How to see and reply to customer reviews

Customer reviews are one of the most important factors that influence your restaurant's reputation and popularity. WMA allows you to see and reply to customer reviews from both Wongnai and LINE MAN platforms. To see and reply to customer reviews, follow these steps: - Tap on the "Reviews" icon at the bottom center of the app screen. - You will see a list of customer reviews sorted by date. You can also filter them by rating or platform. - To reply to a customer review, tap on it and then tap on the "Reply" button at the bottom of the review screen. - Type in your reply message and tap on the "Send" button. You can also use emojis or stickers to make your reply more friendly and engaging. - You can also see the customer's rating, feedback, and photos on the review screen. You can tap on the "Like" button to show your appreciation for their review. - You can also report a review if you find it inappropriate, false, or abusive by tapping on the "Report" button at the top right corner of the review screen. How to accept and manage delivery orders from LINE MAN and Wongnai

One of the main advantages of WMA is that it allows you to accept and manage delivery orders from both LINE MAN and Wongnai users. You can increase your sales and reach more customers by offering food delivery services through these platforms. To accept and manage delivery orders, follow these steps: - Tap on the "Orders" icon at the bottom right corner of the app screen. - You will see a list of incoming orders sorted by time. You can also filter them by status or platform. - To accept an order, tap on it and then tap on the "Accept" button at the bottom of the order screen. You can also reject an order by tapping on the "Reject" button. - To manage an order, tap on it and then tap on the "Manage" button at the bottom of the order screen. You can update the order status, such as preparing, ready, or delivered. You can also contact the customer or the driver by tapping on their phone numbers. - To see the order details, tap on it and then swipe up from the bottom of the order screen. You can see the order items, quantity, price, subtotal, delivery fee, total, payment method, customer information, delivery location, etc. How to use the CRM feature to retain customers

Another great feature of WMA is that it provides a CRM tool that helps you retain your customers and increase their loyalty. You can use this feature to send personalized messages, coupons, or surveys to your customers by using their phone numbers. You can also see their order history, preferences, feedbacks, etc. To use the CRM feature, follow these steps: - Tap on the "CRM" icon at the top right corner of the app screen. - You will see a list of your customers sorted by name. You can also search for a specific customer by typing their name or phone number in the search bar. - To send a message to a customer, tap on their name and then tap on the "Message" button at the bottom of the customer screen. You can type in your message and tap on the "Send" button. You can also use emojis or stickers to make your message more friendly and engaging. - To send a coupon to a customer, tap on their name and then tap on the "Coupon" button at the bottom of the customer screen. You can choose from various coupon templates or create your own coupon by filling in the coupon name, description, code, validity period, etc. You can also set a minimum order amount or a maximum number of uses for your coupon. Tap on the "Send" button when you are done creating your coupon. - To send a survey to a customer, tap on their name and then tap on the "Survey" button at the bottom of the customer screen. You can choose from various survey templates or create your own survey by filling in the survey name, description, questions, options, etc. Tap on the "Send" button when you are done creating your survey. Conclusion

Wongnai Merchant App (WMA) is a powerful tool for restaurant owners who want to leverage Wongnai and LINE MAN's platforms to increase their exposure, reputation, and revenue. WMA allows you to manage your restaurant information, reviews, and orders with ease, and also provides a CRM feature that helps you retain your customers and increase their loyalty. WMA is easy to download and install on Android devices, and has a user-friendly interface that makes it simple to use. If you are a restaurant owner in Thailand, you should definitely give WMA a try and see how it can transform your business. FAQs

Q: How much does WMA cost?

A: WMA is free to download and use for all restaurant owners who have registered with Wongnai Merchant. Q: How can I get more customers from Wongnai and LINE MAN?

A: There are several ways to get more customers from Wongnai and LINE MAN, such as: - Updating your restaurant information, photos, and menu regularly - Offering attractive promotions, discounts, or coupons - Encouraging your customers to leave positive reviews and ratings - Providing fast and quality service and food - Using the CRM feature to send personalized messages, coupons, or surveys to your customers Q: How can I contact Wongnai Merchant support?

A: If you have any questions or issues with WMA, you can - Contact Wongnai Merchant support by tapping on the "Help" icon at the top left corner of the app screen. You can also call them at 02-105-4400 or email them at merchant@wongnai.com. Q: How can I update WMA to the latest version?

A: To update WMA to the latest version, you can either: - Go to the Google Play Store app on your Android device and search for "Wongnai Merchant App". Tap on the "Update" button if there is a new version available. - Go to and download the latest APK file. Follow the steps for installing WMA from APKCombo as mentioned above. Q: How can I delete my Wongnai Merchant account?

A: To delete your Wongnai Merchant account, you need to contact Wongnai Merchant support and request them to delete your account. You can also deactivate your account temporarily by tapping on the "Profile" icon at the bottom right corner of the app screen, then tapping on the "Settings" icon at the top right corner of the profile screen, then tapping on the "Deactivate account" button.

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